Displaying items by tag: TelArt
Your customers are looking for a positive, efficient experience each time they call your company. When your staff delivers that, they create goodwill and brand loyalty.
Watch this Marketing Minute video for 5 telephone etiquette tips that go along way toward encouraging repeat business. And look here for information on the 35-minute TelArt Telephone Skills and Etiquette CD. It's just $39.