Gwen Hagen

As Director of Program Management, Gwen works to ensure that every client marketing initiative we execute is well-managed and effective.

“My role is about connection,” she says. “I work closely with our team to deliver a level of service that lets our clients know they're prioritized and understood. If something isn’t working, we adjust. If an opportunity arises, we seize it.”

“Gwen is a dynamo. I appreciate her enthusiasm and her willingness to do whatever I might need to get through the day. I truly enjoy working with her.” - Patty Mazur / Toledo Public Schools

A graduate of John Carroll University, Gwen earned her degree in Integrated Marketing Communications. For five years, she served as the Marketing & Promotions Coordinator for the Cleveland National Air Show, where she developed new strategies to attract sponsors and attendees to the annual event. In 2016, she earned the Gold Pinnacle Award for Innovative Social Media Strategy at the International Council of Air Shows.

“Since I was once on the client side, I know what it feels like to work with an agency that seems disconnected or doesn’t make you a priority. That perspective drives me to ensure that our clients always feel heard and valued.”

“Gwen is very responsive, helpful and quick to answer any questions. I think she does a very good job of bringing solutions to our problems.” - Matthew Mason / Wacker

Gwen suffers from a mild obsession with The Office. “It’s not just a TV show; it’s a way of life,” she says. “I quote it at least a dozen times a day, whether anyone catches it or not.”